April 15, 2019
IAG Cargo has launched a relocation service for customer moving abroad, making it the first airfreight carrier to offer the service directly to consumers.
Partnering with Santa Fe Relocation, IAG Cargo’s relocation service offers 24/7 support in over 67 different languages.
A dedicated move specialist will be assigned to each customer to help every step of the way with a wide range of services from new home and school searches to obtaining visas, storage, language training, and help with vaccinations.
Customers can book via iagcargo.com to simplify the process of moving abroad, whether it is for work, retirement or adventure.
Daniel Johnson, head of product at IAG Cargo says: “This expansion of our service offering reflects our commitment to our customers and making what can be a stressful time in someone’s life as easy and uncomplicated as possible. Our relocation service offers global round-the-clock support – the team is ready to help any time, day or night.”
Gregoire Pinton, chief commercial officer of Santa Fe Relocation says: “We are delighted to be partnering with IAG Cargo on their new venture to deliver a wider range of valued added services to their customers. This exiting collaboration is confirmation that our new technology and global coverage can deliver a business advantage to a wide range of clients.”
Source: (Air Cargo Week)